Support Center
Getting Started
How do I create an account?
Click "Get Started" above or visit our signup page to create your account. You can sign up with email or use Apple Sign In for a quick start.
How do I browse available jobs?
Once logged in, visit the "Jobs" section to browse available photo editing requests. You can filter by category, budget, and deadline.
How do I submit my work?
Select a job you're interested in, review the requirements, and submit your edited photos. Make sure to follow the client's specific guidelines.
Account & Billing
How do I update my profile?
Go to your profile page to update your information, portfolio, and preferences. Keep your profile updated to attract more clients.
How does payment work?
Payments are processed securely through our platform. Clients pay upfront, and funds are released to you upon project completion and approval.
What are the platform fees?
We charge a small platform fee to cover payment processing and platform maintenance. This fee is automatically deducted from your earnings.
Technical Support
I'm having trouble uploading images
Make sure your images are in supported formats (JPG, PNG, HEIC) and under 10MB each. Try using a different browser or clearing your cache.
The app isn't loading properly
Try refreshing the page or clearing your browser cache. If the problem persists, try using a different browser or device.
I'm not receiving notifications
Check your notification settings in your profile. Make sure you've enabled notifications in your browser and device settings.
Still Need Help?
Contact Our Support Team
Can't find the answer you're looking for? Our support team is here to help.
Email: support@psme-app.com
Response Time: Within 24 hours
Business Hours: Monday - Friday, 9 AM - 6 PM PST
Frequently Asked Questions
Is PSme free to use?
Yes! Creating an account and browsing jobs is completely free. We only charge a small platform fee when you successfully complete projects.
What types of photo editing jobs are available?
You'll find a wide variety of editing jobs including portrait retouching, product photography, real estate photos, wedding photography, and more.
How do I get paid?
Payments are processed automatically to your linked payment method once the client approves your work. You can track all payments in your dashboard.
Can I work with clients directly?
Yes! Once you're matched with a client, you can communicate directly through our secure messaging system to discuss project details and requirements.